Not all shops show just how they work on personalized items, some of the products even look machine-made. But does, and I even saw this video on their Facebook page that is just so endearing.

When I went through the posts on their FB page though, I did see a few complaints on lost orders, but there were replies to these complaints and reports as well of how their complaints were ably handled. I find all that encouraging, rather than have just a page that lists all the good stuff but none of the reality that is shopping on the internet.

Some of the items in their catalog have me wishing that shipping to the Philippines could be just a little better in terms of the goods actually getting here, and for the Bureau of Internal Revenue at our own particular post office to lay off on the no-ebay-paypal-printout-no-release policy. Not everyone’s got a printer.

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